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What is CityFeedback?


CityFeedback is a survey research platform that reaches participants either through a browser or a downloaded smartphone application. CityFeedback is supported on all browsers and on the iPhone, Android, Windows Mobile and Blackberry smartphones, which together make up 93% of the smartphone market. By giving participants the ability to answer questions on a webpage or via a mobile application, CityFeedback lets you get their feedback wherever they are. CityFeedback supports advanced logic survey questions, pictures, video, and even enables users to take and upload photos as part of a survey. The next generation of research and stakeholder engagement is connecting with participants on their computers and mobile devices. CityFeedback offers the tools you need to collect data or solicit input more quickly and effectively than ever in a way only made possible by smartphone technology.


How it works


Surveys, panels, demographic profiling, sampling and incentives are all managed through the CityFeedback online platform. When a survey is sent to participants, they instantly will be notified of a new survey with a push notification on their smartphone or by email. Once a respondent completes a survey, the results are instantly uploaded and viewable online. Respondents can be rewarded for taking surveys or recruiting other participants through points that can be exchanged for gift cards, paid smartphone apps or sweepstakes entries. Whether you need to field a public opinion survey or engage stakeholders in an outreach campaign, CityFeedback can give you rapid results!


Whether you need to field a public opinion survey or engage stakeholders in an outreach campaign, CityFeedback can give you rapid results!


Product Features


Push Notification

The ability to reach respon- dents instantly and obtain rapid results is a significant evolution from typical online survey researching. CityFeedback surveys consistently garner a 30-40% completion rate, with meaningful results available within 2 hours.


Focus Groups

Need to test questions in advance of a focus group? Or need to recruit focus group participants? The CityFeedback platform enables you to poll and invite respondents that fit target criteria.


GPS Targeting

Reach respondents based on their physical location – whether they're at a political rally or an annual convention, CityFeedback lets you target participants like never before.


Realtime Results


Whether you need instant feedback after a major live event or timely data to answer a strategic question, real-time updating and results in 2 hours means less time waiting and more time deciding.

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